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Business Support Specialist [Temporary 12 Months]

 
 
Vacancy Number:  26283
Business Support, Customer Service (Entry)
Job Type:  Full-time
 

ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.  Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

Position Description

 

Are you looking for a new challenge? A Brighter, zero carbon future awaits!

 

Join our dedicated team where we are responsible for specialist asset lifecycle management and engineering services for ESB’s transmission and distribution businesses.

 

We are looking for a Temporary Business Support Specialist for 12 months to join us on our journey to a Brighter Future.  The Business Support Specialist will be a key support for the management team and the Transmission & Distribution Engineering (TDE) group.  The role supports delivery of the TDE Business Plan in alignment with ESB strategic objectives and values.  The Business Support Specialist plays an important part in helping the TDE organisation deliver for the ESB Net Zero Strategy 2040.

 

 

Key Responsibilities

 

The responsibilities of the role include, but are not limited to the following:

 

  • Create purchase orders for the TDE organisation
  • Provide ongoing operational support to the TDE management team
  • Coordinate inputs and provide support on TDE Dashboard KPI monitoring.  Generate reports for TDE management team
  • Coordinate TDE business updates, liaising with EMP Communications
  • Plan and coordinate delivery of internal technical training for TDE staff
  • Manage TDE communications briefing delivery and outputs
  • Support CAM Manager and the TDE management team with the TDE competency assessment process
  • Coordinate and participate in Corporate Social Responsibility programs
  • Other business support tasks as assigned

 

 

Knowledge, Skills and Experience

 

Working as part of this dynamic team, you will always have new challenges and new problems to solve – working together is key.  You will have the autonomy to choose how best to tackle tasks and solve problems with the support of your colleagues.

 

Essential

 

  • A minimum of 3 years’ experience in an administrative or business support role.
  • Proficiency in Microsoft Word, Excel and Visio.
  • A flexible approach to work.
  • Ability to follow proven procedures to maintain databases dashboards etc.
  • Ability to meet deadlines and manage multiple priorities.
  • A flexible approach to work.
  • Strong ability to prioritise work.
  • Excellent communication and writing skills.

 

Desirable

 

  • Proficiency in MS Office
  • Knowledge of SharePoint

 

 

Location

 

This role is based in our Dublin office at OneDAC, Dublin Airport.

 

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

 

 

Reporting to

 

Reporting to the Manager, Substation Maintenance, Transmission and Distribution Engineering

 

 

Why ESB?

 

  • Opportunity to lead and operate on frontline of Ireland’s transition to net zero future​
  • Embracing & facilitating a Smart Working Future​ / Hybrid Working
  • Career development through mentoring, and training 
  • Corporate Social Responsibility Opportunities
  • Active Social & Sports Clubs
  • Networking opportunities
  • Credit Union
  • Generous Pension Contributions
  • Access to Staff Well Being programmes
  • Generous parents leave entitlements
  • Great team environment working to our Core Values – Courageous, Caring, Driven and Trusted
  • ESB has a comprehensive Diversity and Inclusion Programme

 

 

Salary

 

€40,100 - €47,200

 

 

Closing Date 

 

6th March 2025

 

 

Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie

 

If you have any queries in relation to this job, please contact recruitment@esb.ie

 

Your application will be held in reserve for 6 months should you be suitable for the role.

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