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Control Room Operators

 
Vacancy Number:  26880
Category:  Craft/Technical - Other
Job Type:  Full-time
 

Position Description

As ESB Networks transition the electricity system to a high renewable, low carbon system, with customers at the centre, there is a need to maintain operational excellence and ensure security of supply, whilst developing and scaling more flexible demand. ESB Networks have recently realigned the organisation structure to focus on Distribution Markets and System Operation (DMSO) capabilities required to meet the recent Energy Demand Strategy (CRU 21/06/2023) and accelerated Climate Action Plan targets.

 

As part of the new DMSO structure, the ESB Networks National Distribution Control Centre (NDCC) team is expanding to meet the needs of the future. The NDCC comprises of the Control Room and Dispatch teams. The NDCC operates 24 hours a day, 365 days a year, to ensure that centralised operational services are delivered to the required standards. The NDCC is responsible for monitoring the electricity distribution network, responding to alarms and faults, carrying out remote operations, implementing centralised control, and dispatching field staff when required.

 

The Control Room Operator is responsible for monitoring the electricity distribution network, responding to alarms and faults, carrying out remote operations, and implementing centralised control.

The role is based fulltime in a Control Room, in the NDCC, in a secure location in Dublin and involves shift working including evenings, nights, weekends, and public holidays.

 

Key Responsibilities

  • Monitoring the High Voltage and Medium Voltage electricity distribution networks via a SCADA system
  • Responding to SCADA system alarms as required
  • Remote operations using SCADA and automation equipment installed on the electricity network.
  • Fulfilling the role of System Controller for the High Voltage and Medium Voltage electricity distribution networks
  • Maintaining the operational state of the High Voltage and Medium Voltage distribution electricity network model
  • Responding to electricity network faults and directing/supporting local on-site response
  • Facilitating planned work and operations by carrying out remote operations and providing consent for pre-arranged local operations and activities
  • Preparation, checking and approval of High Voltage operational switching plans to cater for planned and fault outages on the electricity network.
  • Implementing standing operational policy, procedures, and instructions
  • Liaising with the Transmission System Operator via Eirgrids National Control Centre as required
  • Use of the Operations Management System to monitor and record system operations, outages, and faults.
  • Other duties as required to facilitate the effective management and operation of the National Distribution Control Centre

 

Knowledge, Skills and Experience

Essential

  • Knowledge or experience of electricity distribution network operations (e.g. 110kV, 38kV, 20kV and 10kV system operations)
  • Knowledge of or experience working with electricity distribution network assets 
  • Excellent communication and interpersonal skills
  • Excellent analytical and problem-solving skills
  • Strong IT skills and technical capability
  • A willingness to embrace change and work with new systems and technologies as they emerge.
  • A willingness to work shift hours, potentially covering evenings, nights, weekends, and public holidays.
  • A willingness to work additional hours if required outside normal scheduled rota.

 

Desirable

  • Knowledge of Electrical Safety Rules and network operations policies and procedures
  • Knowledge of Operations Technology/Systems i.e., SCADA System and Operations Management System (OMS/NMS)
  • Knowledge of telecoms systems relating to electricity network distribution

 

Qualifications

  • Advanced Level 6 Electrical Craft Certificate/A suitable Level 7 or higher qualification in Electrical, Electrical Services, Electronics, Mechanical or other suitable alternative qualification with a sizeable electrical theory content

 

Location

ESB Networks National Distribution Control Centre (NDCC), Leopardstown Road, Dublin 18

 

General

Appropriate training will be provided to the successful candidate. 

 

Shift work shall apply for which the appropriate rate will be paid.  

 

Reporting to

 

National Distribution Control Centre Supervisor, Leopardstown Road, Dublin 18

 

Salary

 

€57,000 to €67,000 per annum + Shift allowance. 

 

Closing Date

6th August 2025

 

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Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. 

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.  

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
 

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