Customer Relationship Manager ,ecars

Position description

The Business Development function identifies, secures, and grows commercial opportunities across the full asset lifecycle from site acquisition to long‑term utilisation and revenue optimisation.

In support of ESB’s strategic objectives of decarbonising electricity, building resilient infrastructure and empowering clients, linked with the Electrification of Transport.

Key Responsibilities

Site Acquisition & Network Growth

• Source and secure new sites across RoI, NI & GB.
• Lead commercial negotiations with landlords-hosts.
• Work with Legal, Property, Commercial and Finance to finalise lease and contract agreements.

Commercial Development

• Build and maintain a strong pipeline aligned with our 2030 strategy.
• Structure and negotiate commercial deals to support expansion of the rapid and HPC charging network.
• Manage third‑party consultants and suppliers supporting BD activity.

Customer, Host & Partner Management

• Acquire fleet, roaming (OCPI) and enterprise customers.
• Manage key accounts and landlord/host relationships, including renewals and performance reporting.
• Engage Local Authorities and external partners to identify new opportunities.

Bids, Funding & Modelling

• Support commercial bids and financial modelling.
• Monitor and maximise external funding opportunities across both jurisdictions.

Experience & Qualifications

Essential

• 10+ years’ experience in site acquisition, negotiation, wayleaves or property agreements.
• Strong commercial acumen and understanding of planning, environmental and property processes.
• Excellent stakeholder and relationship management skills.
• Relevant third‑level qualification or equivalent experience.

Desirable

• As a BD team member to deliver KPIs and progress opportunities through ESB governance.
• Collaborate with other businesses units within the Group, to meet overall company objectives.

Location 

Based in Swift Square, Santry, with travel to GB.

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting To

Head of Business Development

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