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Digital Strategy & Transformation Lead, CIO

 
Vacancy Number:  28122
Category:  IT - Service Design
Job Type:  Full-time
 

Position Description

We are recruiting a Digital Strategy and Transformation Lead to transform ESB to a digital utility. Successful candidates will work with our business and IT capabilities to identify where digital, and data can help solve the energy industry’s decarbonisation challenge. 

 

This will include: 

 

  • Analyse organizational data and value flows to pinpoint high‑impact transformation opportunities and define clear pathways. 
  • Work at the intersection of strategy, design and technology to drive human‑centred, digitally enabled ways of working. 
  • Collaborate with business leaders, technology partners and delivery teams to translate strategic intent into achievable transformation. 

 

This position is in the Digital Accelerator which is in the office of the CIO and will work alongside members of the team including Digital Strategy and Transformation Leads for Enterprise Services and CS and for Generation and Trading.

 

Key Responsibilities

  • Define and communicate future‑state operating approaches that improve value delivery, streamline work, and leverage digital, data and automation. 
  • Develop clear representations for how the organisation can operate in the future, including high-level target operating models, capability overviews, customer journeys and service blueprints. 
  • Assess end-to-end value streams to determine where digital, data and modern delivery practices can unlock improvements in effectiveness, decision-making and employee or customer experience. 
  • Facilitate collaborative sessions using design thinking, systems thinking and analytical techniques to help teams explore problems, envision possibilities and co-create solutions. 
  • Identify and shape transformation opportunities, translating them into structured, prioritised initiatives that can be delivered incrementally and are aligned to organisational outcomes. 
  • Partner across Enterprise Architecture, Data Analytics, business and IT stakeholders to co‑create future‑state direction, develop technology roadmaps, and ensure alignment on strategic intent and delivery. 
  • Ensure key performance indicators (KPIs) and metrics are established to track the realisation of benefits in line with Business Value Frameworks. 

 

Experience and Qualifications 

Essential

  • Minimum of 7 years’ experience 
  • Strong experience shaping or influencing future-state operating models, strategic artefacts or large-scale transformation programmes. 
  • Proven capability in facilitation and engaging senior stakeholders to align on future direction. 
  • Experience applying design thinking, systems thinking or other structured methodologies to frame problems and shape solutions. 
  • Relevant third-level degree or equivalent professional experience

 Desirable

  • Experience working within complex organisations involving large asset bases, operational domains or regulated environments. 
  • Exposure to service blueprinting, capability modelling or strategy design frameworks. 
  • Familiarity with emerging digital and data technologies, including AI-enabled solutions. 
  • Management & Technology Consulting Experience 
  • Relevant accreditations (e.g., SAFe Agile, Design Thinking, Product, Strategy, Systems Thinking). 

 

Location

This position will be based in F27, ESB Head Office, Dublin 2.

 

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

 

Reporting To

The role reports to the Service Design Manager (ESBN), CIO.

 

Why Work with Us?

  • Opportunity to lead Ireland’s transition to net zero carbon future
  • Career development through mentoring and training 
  • Corporate Social Responsibility Opportunities
  • Sports and Social Clubs
  • Networking opportunities
  • Credit Union
  • Generous Pension
  • Access to staff well-being programmes
  • Generous parental leave entitlements
  • Strong values-based and inclusive culture
  • Strong commitment to diversity, equity and inclusion
  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

 

Salary

€71,900 - €84,600 per annum (depending on experience)

 

Closing Date

18th March 2026

 

Your application will be held in reserve for 6 months should you be suitable for the role.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. 

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.  

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
 

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