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ESB ecars IT & Digital Product Owner

 
Vacancy Number:  27644
Category:  IT - Project & Portfolio Management
Job Type:  Full-time
 

 

Position Description 

Established in 2010, ESB ecars installs, operates, and manages publicly available EV charge point infrastructure in the Republic of Ireland, Northern Ireland and Great Britain providing charging services to all EV drivers. Underpinned by strong policy drivers, the electromobility industry is now growing rapidly with the number of EVs in Europe increasing greatly as EV sales grow exponentially. To cater for future demand, and in line with our 2030 strategy, ESB ecars is focused on scaling its business, primarily through the roll-out of fast and high-power charging infrastructure in all markets, and the provision of a reliable, high-quality charging service to its customers. In addition to expanding its charging networks, ESB ecars aims to be a recognised digital leader in the e-mobility space, through the creation of a best-in-class customer experience.

 

The ecars IT & Digital product portfolio consists of a range of software-as-a-service based products hosted and developed by an outsourced SaaS provider. The core IT systems include a charge point management system, a billing and tariffing engine, and a revenue management system. Digital & web platforms include the ‘ecar connect’ and ‘EV Plug In’ mobile apps, ecars websites, as well as digital portals for both customers and operations teams. Integrations exist with external systems to facilitate payment processing, customer communication, and to enable EV roaming. A data analytics / reporting solution is also in place.

 

The IT & Digital Product owner will play a key role in supporting the delivery of the ecars strategic objectives of scaling the business, maximising revenue and continually enhancing the customer experience. The successful candidate will be responsible for managing the IT & Digital product roadmap for selected products in the portfolio, including associated work plans and the definition of requirements. The role will involve working closely with delivery partners, other third-party service providers and internal stakeholders to translate the product roadmap into a prioritised backlog, and to manage its execution into tangible outputs. The role would suit an energetic, curious individual with a functional background, and represents a fantastic opportunity to work in an emerging area at a really exciting time in its evolution.

 

Key Responsibilities

  • Lead the definition and execution of product roadmaps for assigned IT & Digital products, acting as the subject matter expert and product ambassador with deep knowledge of product capabilities and customer needs.
  • In collaboration with internal stakeholders and based on the product roadmap, create, continuously refine, iterate and prioritise the backlog for assigned products, ensuring that features are aligned with changing market, customer and commercial requirements.
  • Write detailed and compelling user stories that clearly articulate feature requirements, reflect-real world use cases and customer needs, such that they can be effectively estimated, and are understood by outsourced partners and other relevant teams.
  • Determine optimal delivery approach (configuration/customisation vs new development), while ensuring compliance with ESB’s Cybersecurity and Cloud policies, regulatory requirements, and e-Mobility standards. Plan and drive feature delivery, managing dependencies and risks, and resolving blockers for timely, cost-effective outcomes.
  • Lead testing processes including test case definition, acceptance criteria, and defect resolution. Work with business stakeholders and the wider ecars IT & Digital team to co-ordinate, plan and deploy releases to production.
  • Create and maintain comprehensive product documentation, including user guides and release notes.
  • Monitor and evaluate performance of assigned products through data insights and feedback to enable continuous iteration and improvement and to optimise value.

 

Experience and Qualifications 

Essential

  • 3rd level qualification in Computing, Business or equivalent work experience, and at least 5 years of proven professional experience as a Product Owner, solution / functional architect or technical Project Manager.
  • Broad knowledge and experience working with IT & Digital systems using a range of technologies including web & mobile (iOS/Android), cloud, web services and APIs, together with a thorough understanding of functional areas such as customer billing, payment processing, CRM.
  • Skilled in requirements gathering, and possess a flare for crafting clear and concise user stories.
  • Experience in working in agile environments, with strong attention to detail and the ability to collaborate effectively and multi-task
  • Highly organised, energetic, enthusiastic, with an innovative and analytical mindset and a can-do attitude
  • Have exceptional prioritisation, listening, and communication skills, and be able to influence business priorities

Desirable

  • Relevant product, digital or design thinking  certifications, with previous experience in the EV / Energy / telco / fintech industries

 

Location 

This position will be based in Swift Square, Santry, Dublin 9.

 

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least two anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

 

Reporting To

Senior IT & Digital Products Owner, ESB ecars

 

Why Work with Us?

  • Opportunity to lead Ireland’s transition to net zero carbon future
  • Career development through mentoring and training 
  • Corporate Social Responsibility Opportunities
  • Sports and Social Clubs
  • Networking opportunities
  • Credit Union
  • Generous Pension
  • Access to staff well-being programmes
  • Generous parental leave entitlements
  • Strong values-based and inclusive culture
  • Strong commitment to diversity, equity and inclusion
  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

 

Salary

 

€59,900 - €70,500 per annum depending on experience


Closing Date

19th January 2026

 

Your application will be held in reserve for 6 months should you be suitable for the role.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. 

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.  

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
 

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