Apply now »

Network Management System / Outage Management System Team Member, Operations Systems

 
 
Vacancy Number:  25163
Craft/Technical - Other
Job Type:  Full-time
 

ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.  Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

Position Description

 

The successful candidate will be part of the Operations Systems Support team. The position will concentrate primarily on support of the NMS/OMS which is a high availability Operational Technology (OT) system deployed by ESB Networks to assist with the safe and secure management and operation of the distribution network.

 

The successful candidate will be part of the Operations Systems Support team, focusing primarily on support of the NMS/OMS which is a high availability Operational Technology (OT) system to assist with the safe and secure management and operation of the distribution network. The candidate will also, be responsible for the development & delivery of training programs in conjunction with the NTC in Portlaoise. In addition, they will act as business liaison with groups of key business users to identify functional requirements for the business and will develop the role of system expert in OMS to help with the requirements gathering, testing and rollout of application upgrades.

 

 

Key Responsibilities

 

  • Support of the NMS/OMS system including system monitoring, model management, troubleshooting and resolution of system issues and application testing.
  • Supporting business users and managing communications to these users.
  • Carrying out training needs analysis and recommending best practice solutions.
  • Develop training and deliver training solutions within agreed timeframes to Networks quality standards.
  • Improving and modifying training courses using customer feedback
  • Working with the NMS vendor and other teams ensuing a quality end-to-end service to  end users.
  • Assisting in the development of work procedures and methods.
  • Provide support  for the delivery of NMS and related projects.
  • Contribute to the development & implementation of the NMS to meet ESB Networks overall strategy for the safe management and operation of the distribution system.
  • Assisting ESB Networks attain its objectives in relation to its high level of Safety standards required.
  • Providing support to local users during major weather events.
  • Supporting NMS reporting applications for business and stakeholders needs.
  • Ensure the effective use of the NMS by users through the provision of training programmes.
  • Stay abreast of best practice developments in NMS and Advanced Distribution Management Systems.
  • Work with vendors to resolve technical issues and evaluate new systems and functionality.

 

 

Experience and Qualifications 

 

Essential 

 

  • Advanced Level 6 Electrical Craft Certificate/A suitable Level 7 or higher qualification in Electrical, Electrical Services, Electronics, Mechanical or other suitable alternative qualification with a sizeable electrical theory content
  • Minimum 5 years relevant experience
  • Knowledge or experience of electricity distribution network operations (e.g. 110kV, 38kV, 20kV and 10kV system operations). 
  • Knowledge of or experience working with electricity distribution network assets 
  • Excellent communication, and interpersonal skills.
  • Excellent analytical and problem-solving skills. 
  • Strong IT skills and technical capability.  
  • A willingness to embrace change and work with new technologies and procedures as they emerge.  
  • Proven ability to deliver on the “key responsibilities” outlined above.
  • Self-starter with ability to manage own work and support others within the NMS team.
  • Ability to work and share knowledge and competencies within a team structure.
  • Ability to meet deadlines and manage multiple priorities.

 

Desirable

 

  • Knowledge of Operations Technology/Systems i.e., SCADA System and OMS/NMS. 
  • Knowledge of ESB Networks Electrical Safety Rules and Network Operations policies and procedures 
  • Training delivery experience

 

  

Location

 

ESB Networks, Leopardstown, Dublin.

 

ESB is committed to offering flexibility in ways of working and we call that Smart Working - combining digital tools with a culture of trust and empowerment to enable flexible and remote ways of working. 

The successful candidate may combine remote / smart working with the jurisdiction, with the attendance at base for in-person collaboration, the frequency of which is agreed with the manager and subject to ongoing review. 

 

 

Why Work with Us?
 

  • Opportunity to lead Ireland’s transition to net zero carbon future 

  • Progressive, hybrid working model 

  • Career development through mentoring and training  

  • Corporate Social Responsibility Opportunities 

  • Sports and Social Clubs 

  • Networking opportunities 

  • Credit Union 

  • Generous Pension 

  • Access to staff well-being programs 

  • Generous parental leave entitlements 

  • Strong values-based and inclusive culture  

  • Strong commitment to diversity, equity and inclusion  

  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted 

  

 

Salary

€47,000 to €57,000 per annum

 


Closing Date

4th March 2025
 

Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie 

If you have any queries in relation to this job, please contact recruitment@esb.ie 

Your application will be held in reserve for 6 months should you be suitable for the role. 

Apply now »