Order To Cash Team Member

Position Description

ESB has a centralised Finance Operations organisation that provides a range of Finance services across ESB Group. The Order to Cash team resides within Finance Operations and is responsible for issuing invoices for various business units ensuring they are processed accurately and on time. Debtor management and cash allocation is also a key feature of this role.

This position offers the successful candidate the opportunity to work as part of a large finance team. Key priorities for Finance Operations is the delivery of best practice finance processes and the continued development of staff. This role is a senior team member role and will be based with the Order to Cash team with a working relationship across Finance Operations and multiple business units across ESB.

Key Responsibilities

• Monitor over 40 bank accounts daily, allocate cash to customer accounts, and ensure timely reconciliation of key customer accounts.
• Liaise with business units and Finance Operations teams to manage cash allocation while maintaining strong relationships with customers and stakeholders.
• Respond promptly to all queries, closing them out or escalating to the Order to Cash Manager as required.
• Manage and coordinate team tasks, including oversight of the team mailbox, and review completed work for accuracy, ensuring all month-end activities are finalised.
• Approve invoices and credit notes (within set limits) and handle complex issues, providing expertise and guidance to the team.
• Maintain up-to-date Order to Cash and Intercompany process documentation, and support the manager with continuous improvement initiatives and project delivery, including monitoring monthly metrics.
• Contribute to a strong governance and control framework within the Order to Cash function.

Experience and Qualifications

Essential

• Minimum of 2 years’ relevant experience required
• A good understanding of basic accounting and billing processes.
• Highly motivated – be able to work on their own initiative and as part of a team to deliver high quality of work to tight deadlines.
• Strong interpersonal and communication skills.
• Extensive Knowledge in Microsoft Office (Word, Excel & Outlook).
• Prior experience of working with SAP.
• Either 3rd Level qualification or equivalent work experience is essential .

Location 

This position will be based in ESB’s Head Office at Fitzwilliam 27, Dublin 2.

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

Reporting To

Manager, Order to Cash Function.

Why Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future
• Career development through mentoring and training 
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€40,000 - €47,000 per annum (depending on experience)

Closing Date

6th November 2025

Your application will be held in reserve for 6 months should you be suitable for the role.