Quality Systems Coordinator

The Quality and Continuous Improvement (QCI) Team, within Engineering and Major Projects (EMP), are looking for a Quality Systems Coordinator whose key function is to support audit activities related to EMPs ISO 9001 quality certification.

The QCI team supports the efficient delivery of major projects and engineering solutions required by ESB and its partners to lead the transition to reliable, affordable, low carbon energy. To support EMPs broad range of partner services including, onshore/offshore windfarms, solar PV, battery storage, transmission/generation/distribution systems maintenance, flexible generation projects etc. EMP uses the ISO 9001: 2015 Quality Management System

The QCI team specialises in:

• Driving a Quality and Continuous Improvement culture within EMP

• Management of EMPs Continuous Improvement Programme to deliver process improvement initiatives

• Management of the ISO 9001 certified Quality Management System within EMP

Key Responsibilities

Key responsibilities for this role include:

· Supporting the delivery of EMP’s internal quality audit programme including developing the annual schedule and leading internal quality audits

· Scheduling of External NSAI Quality Audit and stakeholder management of same

· Maintaining the quality action tracking system and the Quality dashboard

· Participating in the development of appropriate quality metrics and monitoring and reporting on same

· Developing and delivering internal training programs such as QMS Awareness/Induction training, QMS SharePoint Training and Verification and Approval Training etc

· Liaising with Department Managers and SMT to drive key quality initiatives to embed a learning and continuous improvement culture

· Participating in cross department forums to promote quality and continual improvement practices

· Responsible for ensuring that EMP Company Procedures are aligned to ISO9001 Quality Standard

· Quality inputs to bids and tender submissions

· Monitoring and management of quality KPIs

· Deliver user support and troubleshooting for the Quality Management System, ensuring timely resolution of queries and issues.

Experience and Qualifications

Essential

• A minimum of 2 years’ experience in Quality Management
• Either a relevant 3rd Level qualification or equivalent work experience is essential,
• Knowledge of ISO 9001:2015 Quality Management Standard
• Experience with Stakeholder Management, with an ability to work effectively in multi-disciplinary teams
• Technical Skills – experience using MS Office applications including SharePoint
• Excellent interpersonal skills with a passion for quality and continual improvement
• Organised approach to workload and an ability to work on his/her own initiative and to tight deadlines

Desirable

• Working knowledge of the requirements of structured management systems

• Internal Quality Auditor (Ideally IRCA certified)

• Membership of the Chartered Quality Institute (CQI), American Society for Quality (ASQ) or equivalent

Location 

This position will be based in The Sidings, Grand Canal Quay, Grand Canal Dock, Dublin 2, D02 E7K8.

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within the jurisdiction with attendance at the workplace for in-person collaboration on at least two anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

Reporting To

Quality and Continuous Improvement Lead

General

It is not anticipated that a staff member still on probation will be eligible to apply for a promotional vacancy.

Typically, an individual must have completed their probation and should have at least two years’ experience in their current role before being eligible to apply for a promotion.

An application from a staff member who does not meet the above criteria must have the approval of both the senior line manager and the HRM within the BU before progressing to application

Note: For staff currently on non-monthly pay frequency, any promotion to Bands 5 and above will result in a change in pay frequency to monthly