Infrastructure Manager ecars, Customer Solutions

 
Vacancy Number:  26876
Category:  Business
Job Type:  Full-time
 

 

 

Position Description

 

Electrification of transport is a key pillar of ESB’s Net Zero Strategy – reducing the carbon impact from transport and improving air-quality while growing our business.  ecars operates the largest public Electric Vehicle (EV) charging network on the island of Ireland and is also expanding its network and operations in Great Britian.  ecars has over 1000 chargers currently in operation with an ambitious investment program to support the continued growth of its networks.

 

Reporting to the ecars manager, the Infrastructure Manager is a key member of the ecars management team and is responsible for the operation and performance of ecars’ EV Networks in Ireland, Northern Ireland and Great Britain.  The Infrastructure Manager is responsible for leading a team of engineering and commercial specialists.

 

With overall responsibility for the commercial and technical performance of ecars’ EV Networks and providing a high-quality customer experience.  The role requires excellent commercial and technical skills and experience of leading a team with diverse skills. ecars is a growing business in an extremely competitive environment.  The Infrastructure Manager will be responsible for budgeting and managing the operating costs of ecars’ EV Network.

 

 

Key Responsibilities

 

  • Ensure that high safety standards are applied and complied with in respect to equipment, staff, contractor, and public safety.

  • Leading a team with diverse skills and supporting the development of team members.

  • Budgeting of operating costs and ensuing costs effective operation of ecars’ EV Network

  • Contractor performance (including OEMs and Maintenance Service Providers)

  • Asset Management, maintenance, and availability.  Ensuring compliance with regulatory obligations with respect to network performance and availability.

  • Procurement and framework contract management for all services and equipment supplies required by the ecars business.

  • Working closely with ecars’ Business Development Manager, and Infrastructure Delivery Manager to support the expansion of ecars’ EV Network

  • Working closely with Customer Experience Manger to ensure high-quality customer service and experience.

 

 

Experience and Qualifications

 

  • Proven commercial and technical experience.

  • Degree level or higher qualification in engineering or relevant technical field.

  • Full clean Driver’s Licence

  • Strong awareness of relevant safety obligations and promotion of safety culture.

  • Proven experience (10+ years) in commercial / technical roles.

  • Desirable to have experience working with Electric Vehicles and Electric Vehicles charging infrastructure.

  • Excellent leadership, team building and people development.

  • Contract negotiation and management.

  • Supplier management, preferably in a multiple-site environment.

  • Strong communications and interpersonal skills.

 

 

Location

 

The role will be based in ESB’s Offices in Swift Square but given the geographic distribution of ecars’ VE charging network, travel in Ireland and the UK will be a feature of this role. Occasional wider travel will also be required such as visit with suppliers.

 

 

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least two anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. 

 

 

Reporting to

 

 

The Infrastructure Manager ecars, Customer Solutions will report to the Senior Manager ecars 

 

 

Why Work with Us? 

 

  • Opportunity to lead Ireland’s transition to net zero carbon future 

  • Progressive, hybrid working model 

  • Career development through mentoring and training  

  • Corporate Social Responsibility Opportunities 

  • Sports and Social Clubs 

  • Networking opportunities 

  • Credit Union 

  • Generous Pension 

  • Access to staff well-being programmes 

  • Generous parental leave entitlements 

  • Strong values-based and inclusive culture  

  • Strong commitment to diversity, equity and inclusion  

  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted 

 

 

Salary 

 

€83,000 - €98,000 per annum depending on experience.

 

 

Closing Date 

 

16th July 2025.

 

 

 

 

 

Your application will be held in reserve for 6 months should you be suitable for the role. 

 

 

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. 

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.  

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.