Senior Transformation Manager

ESB Enterprises Services is recognised for playing a pivotal role in accelerating ESB’s transformation to Net Zero 2040 strategy.  Enterprise Services enables ESB’s Net Zero 2040 strategy by leading, advising and delivering in our areas of expertise, in partnership with all business units​ across ESB.  The Transformation Manager role was put in place to establish a Transformation Office to enable and support transformation across enterprise through the development & refinement of a clear Vision and Narrative for Transformation including the enabling 5 strategic shifts: 

1. End-to-end process ownership and definition 

2. Standardisation of services 

3. Empowering Users through Self-Serve Self-Solve 

4. Digital Ways of Working including Data Insights and Technology enablement 

5. Prioritisation based on Value 

Key Responsibilities: 

• Establish TMO through a set of clear deliverables including: 

• Enabling Strategies  

• Reference Architecture 

• Value Framework and Value Office 

• Collaboration with HR & Finance to ensure cohesive process design across the organisation 

• Establish & chair the Strategic Design Group 

• Create and monitor a single Integrated Transformation Plan for Enterprise Services transformation initiatives with a focus on creative and disruptive thinking 

• Develop Change Mgt strategy & BU engagement plan 

• Establish clear Governance and reporting of value of Integrated plan 

• Develop a culture of innovation, operational excellence and transformation across all Enterprise Services teams and enterprise-wide processes in ESB through strong collaboration 

• Drive the use of new ways of working, including data insights, digital enablement and new technologies across operational functions to improve efficiencies. 

• Develop clarity of fit for purpose Vision for Service Management and ensure alignment of the implementation of Service Management across Enterprise Services and enterprise-wide processes to achieve agreed business outcomes. 

• Establish and manage governance requirements. 

• Demonstrate values-led leadership behaviors to set and assure the standard for positive behaviours across the organisation and create an environment to support collaboration and high performance. 

• Engage employees on our purpose and Strategy through collaboration and commitment to deliver our customer, people, and commercial goals. 

• Ensure alignment of all functional area activity with the business strategy. 

• Maintain an excellent reputation for Enterprise Services while continuing to develop innovative, insight-driven solutions to meet customer needs. 

• Apply strategic and commercial business acumen to decision-making with a focus on improving ESB’s financial performance to enable delivery of the 2040 business strategy. 

Key Competencies and Skillsets  

The ideal candidate will demonstrate: 

• Proven leadership and influencing skills: Capability to operate at Senior Management Team level.

• Effective team player with the ability to engage and influence stakeholders across the organisation. 

• Experience working with senior business stakeholders and partner companies. 

• Demonstrates values-led leadership behaviours. 

• Strategic decision-making with a focus on improving financial performance. 

• Proven delivery of tangible, commercial business results. 

• Expertise in Change Management methodologies and “know how” to bring about sustainable change and adoption of new processes and ways of working. 

• Experience in defining the impact of emerging technology on business strategy.

• Provide expert advice on health and safety matters.

Experience and Qualifications 

• Education: Bachelor's degree in Business, Engineering, or a related field essential. MBA or relevant master's degree preferred. 

• Experience: Minimum of 10 years experience. Experience within the utility sector preferable. 

• Communication: Excellent verbal and written communication skills. 

• Collaboration: Strong team player with the ability to work effectively across different departments. 

• Skills: Strong leadership, project management, and analytical skills; understanding of change management methodologies and tools. 

Location :

This position will be based in 27, Lower Fitzwilliam Street 

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. 

Reporting To:

Transformation Manager, Enterprise Services 

Why ESB?   

• Opportunity to lead and operate on frontline of Ireland’s transition to net zero future 

• Embracing & facilitating a Smart Working Future / Hybrid Working 

• Career development through mentoring, and training  

• Corporate Social Responsibility Opportunities 

• Active Social & Sports Clubs 

• Networking opportunities 

• Credit Union 

• Generous Pension Contributions 

• Access to Staff Well Being programmes 

• Generous parents leave entitlements 

• Great team environment working to our Core Values – Courageous, Caring, Driven and Trusted 

• ESB has a comprehensive Diversity and Inclusion Programme