Behavioural Science Insights & Measurement Specialist

 
 
Vacancy Number:  26053
Business
Job Type:  Full-time
 

ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.  Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

 

Position Description
 

 We are seeking a highly skilled Behavioural Science Insights & Measurement Specialist to join our team. The ideal candidate will have a strong background in behavioural science, data analysis, and research methodologies.

This role involves conducting research, analysing data, and providing insights to support the development of flexibility market. It also requires ability to embed key KPI’s and measurement strategies to measure behavioural progress.  


 

Key Responsibilities
 

Crucially to distil research into actionable insights that inform the design of products, services, and initiatives. Additionally, ensure that measurement KPIs are established and tracked for all activities.
 

  • Develop and build on the research and measurement strategy existing within the programme and extend into an overarching approach to support customer strategy. 

  • Conduct research to study human behaviour and its impact on various outcomes. 

  • Analyse data to identify patterns, trends, and insights related to behavioural science. 

  • Develop and test theories on behaviour to inform development of products, services and initiatives which will be launched to the market. 

  • Disseminate research and measurement findings with key stakeholders. 

  • Collaborate with cross-functional teams to design and implement behavioural interventions. 

  • Evaluate the effectiveness of behavioural programs and strategies. 

  • Create and maintain comprehensive reports and dashboards to track key metrics. 

  • Stay updated with the latest research and advancements in behavioural science.

     

Experience and Qualifications
 

  • Masters or Ph.D. or Degree in Psychology, Sociology, Behavioural Science, Business, Data or a related field. 

  • Strong background in statistical analysis and research methodologies. 

  • Experience with experimental and observational research. 

  • Excellent written and verbal communication skills. 

  • Ability to work collaboratively in multidisciplinary teams. 

  • Strong analytical and critical thinking skills. 

  • Proficient in research design and data analysis. 

  • Effective communication and presentation skills. 

  • Ability to manage multiple projects simultaneously. 

  • Knowledge of ethical guidelines in research. 

  • Strong problem-solving abilities. 


 

Location

ESB Networks Gateway, East Wall, Dublin.


 

Reporting to

DMSO Customer & Strategy Manager, ESB Networks 


 

Why Work with Us? 
 

  • Opportunity to lead Ireland’s transition to net zero carbon future 

  • Progressive, hybrid working model 

  • Career development through mentoring and training  

  • Corporate Social Responsibility Opportunities 

  • Sports and Social Clubs 

  • Networking opportunities 

  • Credit Union 

  • Generous Pension 

  • Access to staff well-being programmes 

  • Generous parental leave entitlements 

  • Strong values-based and inclusive culture  

  • Strong commitment to diversity, equity and inclusion  

  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted 

 

 

Salary 


Salary starting from €69,500 per annum.
 

 

Closing Date

 

10th January 2025

 

 

Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie 

 

If you have any queries in relation to this job, please contact recruitment@esb.ie  

 

Your application will be held in reserve for 6 months should you be suitable for the role.