Customer Delivery Design Manager, Northwest Ireland

Position Description

The role is to manage a dedicated team of Designers in specific areas around the country. The role of the Design Manager is to take responsibility and oversee the creation of Network Design packs for new customer connections. The Design packs are created specific Network standard and are used by our construction crews and contractor staff to carry work out safely on the electricity network. 

The job involves liaising and negotiating with landowners, local authorities and other stakeholders to obtain permission/waive leave for overhead and underground cable routes. The completed designs are updated to the on to the distribution Network system becoming live and part of the electrical system. Design manager is responsible to deliver an excellent customer service with a specified time frame adhering to EBS Code of Charter. 

Key Responsibilities

• Manage design workload as agreed with the Senior Design Manager
• Manage and lead the design team including providing feedback to the team and development of the team
• Prioritise design work and allocate work as required to engineering officers / designers
• Review design processes as required to ensure they deliver an excellent customer service whilst ensuring the relevant standards are maintained
• Participate in the organisation and scheduling of work
• Ensure the preparation of high-quality designs by providing technical support and assistance to the design team
• Ensure designs for major reinforcement and renewable projects are delivered in a timely manner as part of the capital delivery program
• Ensure Customer Charter timelines are adhered to
• Ensure As-Builts are returned in a timely manner
• Gain and maintain an excellent knowledge of HV, MV and LV Electrical Networks across all Asset types (HV Stations, Protection Systems, Overhead Lines, Underground Cables etc)
• Preparation, verification and approval of designs, scopes, costs, design risk assessment and preliminary health & safety plans as required
• Coordination of other resources involved in the design and scoping of works e.g. ecologists, archaeologists, asbestos surveyors, site investigations etc.
• Compliance with H&S Legislation and liaison with H&S Advisors.
• Fulfilling the role of PSDP Contact Person where required.
• Managing the delivery of designs through contractors as required.
• Ensure the liaison / negotiation is carried out, in line with ESB Policies, with local authorities, landowners and other parties to obtain the relevant consent prior to construction

Experience and Qualifications

Essential

• Either a 3rd Level qualification or equivalent work experience is essential
• Minimum of 7 years relevant experience is essential
• Implements standards and policies to ensure optimum design
• Knowledge of network assets; Sub-Station, Lines, Cables, Protection and Metering
• Understands and applies the relevant approved Quality Management standards in ESB Networks
• Good Communication and Interpersonal skills to facilitate both internal team building with own team, construction team and externally to Major Customers, Land Owners, Local Authorities, etc
• Full clean driving licence

Desirable

• Project Management skills
• ESBN IT systems knowledge (e.g. IWM, GIS, E Plan)
• Design experience
• People Management experience

Location

Finglas. Regular travel to site and within and outside the region will be a feature of the role.

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

Reporting to

Senior Design Manager, Delivery Assurance, Customer & Project Delivery North