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Test Analyst

Vacancy Number:  9081
Category:  Regular
Job Type:  Full-time

ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.  Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With 8,000 employees and revenue of over €5bn per annum, we invested €1bn in infrastructure last year, contributed over €2bn to the economies  we operate in and distributed over €2m across a range of community initiatives.  This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.


Technology plays a leading role in enabling and delivering ESB’s transition to a digital, low carbon utility, and it’s our people who ensure we succeed. With almost 800 people working across our IT Delivery and CIO functions, together we design, build and support a broad range of technologies and services to deliver on our mission to bring sustainable and competitive energy solutions to all customers. We achieve this by harnessing all our resources, investing in our people and working collaboratively together.


To further enhance our Tech/IT capabilities, we are looking for talented professionals to start their journey with us to lead the transition to reliable, affordable low-carbon energy – a brighter future for the benefit of all.



Position Description


ESB’s IT Delivery are responsible for the design, delivery and support of all activities associated with ESB’s IT strategy through innovative IT solutions for all businesses. IT’s Project Management Office (PMO) provides a range of project management services to the IT function in ESB as well as to the ESB Business Units.


The BA & Test Services Team, which sits in the PMO, works with external partners to provide a full range of Test and Business Analysis services to IT project teams. These Test Services include Functional Test Management, Functional Testing, Performance Test Management, Performance Testing, Mobile Testing, Test Automation and Quality Reviews. Demand for these services has grown significantly in the past year and we are recruiting Test Professionals with experience in Test Management to work across a range of IT Projects.


The Test Analyst will be responsible for the implementation of the test deliverables on a software delivery project to ensure the overall quality of software deliverables in a timely, and cost effective manner. He/She will also be responsible for preparation, build and exection manual tests.  The Test Analyst may sit within an Agile, or Waterfall delivery team and should be familiar with an at ease working within both methodologies, and their respectives tools.



Key Responsibilities


Responsibilities of this role will include but are not limited to;



  • Work closely with other functions within the team such as BA, Functional SMEs, UX Designers, Developers to understand the test scope
  • Responsible for Requirement analysis ensuring requirements (or User Stories) coverage from a test perspective through a Requirements Traceability Matrix (RTM), and including test prioritisation and risk evaluation
  • Work with Product owner, or BA to define User Story acceptance criteria
  • Document and execute test cases utilising ITS Test Management tools e.g. Quality Centre, MS Azure Test Plan
  • Implement and manage test plans
  • Document defects, and retest fixes
  • Analyse and investigate defects found in testing and work to resolve these with the relevant people (testers, Product owners, developers etc.)
  • Presentation of Status reports, including Test Exit reports to Business and Project stakeholders across all test phases.
  • Identification and escalation of test risks/issues



Knowledge, Skills and Experience




Applicants should be delivery focussed and have the following demonstrable knowledge skills, and experience:


  • Minimum 3 years’ relevant business/IT experience, with at least 1-2 years’ experience of testing software across multiple web browsers and devices
  • An eagerness to overcome issues, have some experience troubleshooting and chasing closure of issues and be proactive
  • Excellent reporting, analytical and documentation/writing experience
  • Demonstrable experience planning, controlling and delivering testing on a number of projects.
  • Applicants should have excellent stakeholder management, negotiation and communication skills combined with strong analytical skills.
  • Experience in various structured project management techniques (Waterfall & Agile) combined with a knowledge of information systems and technology and the application of these to process improvement projects.







  • Third level qualification in IT / Computing (or equivalent) or equivalent work experience




  • Experience using HP Quality Centre for Test Management, Azure DevOps Test Plan
  • Formal training in software quality e.g. ISTQB, ISEB
  • Experience with automation frameworks and creating and running automated scripts





Base Location: Fitzwilliam 27, ESB’s new Head Office, Dublin (Smart/Remote Working suitable)   


ESB is committed to offering flexibility in ways of working and we call that Smart Working – combining digital tools with a culture of trust and empowerment to enable flexible and remote ways of working.


The successful candidate may combine remote / smart working within the jurisdiction (Republic of Ireland), with attendance at base for in-person collaboration, the frequency of which is agreed with the manager and subject to ongoing review.


ESB is one of the founding members of The Remote Alliance – a new initiative established by the social enterprise Grow Remote. Working with other like-minded members, we’ve committed to developing solutions that will ensure remote and hybrid working can become a sustainable part of our business.


Reporting to:


The successful candidate will report to Team Lead, BA & Test Services, and IT Delivery PMO



Further Information


Further information on all our current Digital/Technology/IT related roles, including information on our Smart Working as well as our new state of the art Head Office Fitzwilliam 27, visit www.esb.ie/careers/it-at-esb


We offer excellent career enhancing opportunities where our people can thrive in a fast paced, agile environment by giving them the tools, flexibility and autonomy to deliver on our purpose: leading the transition to a secure, affordable, low-carbon energy future for our customers and communities. 


We pride ourselves in the mentoring, training and development offered to staff, as well as our competitive and attractive rewards and benefits package.


We are also offering a once-in-a-generation opportunity to empower our people to work smarter, enjoy the benefits of an inclusive, flexible working culture and significantly reduce carbon emissions through remote and hybrid working.




€40,000 - €50,000 per annum

Closing Date


25th January 2022



If you have any queries in relation to this job, please contact recruitment@esb.ie  


Note: Please advise if you require any additional accommodations to 

           assist you if you are called to attend at interview.