Fibre Technical Specialist, Fibre Operations
Position Description
Join ESB Networks Fibre Operations Team and play a key role in supporting SIRO’s fibre infrastructure. This position serves as a key interface between ESB Networks and SIRO, coordinating planned fibre alterations and additional fibre services, managing fibre fault repairs and ensuring all works are underpinned by accurate safety documentation, designs and materials.
Success in this role requires exceptional teamwork and collaboration, working closely with internal teams and external contractors to deliver high-quality outcomes that maintain service reliability and support for SIRO.
Key Responsibilities
- Act as the interface between ESB Networks and SIRO for planned fibre alterations as required
- Ensure necessary safety documentation, fibre designs, construction packs and materials are available for the construction teams to allow for efficient construction
- Act as the point of contact with relevant project managers that drive alterations on the distribution network
- Coordinate the interface between ESBN and SIRO for planned fibre services - management of planned and upcoming fibre services to ensure correct details, quotations, safety documentation, and materials are ready for implementation
- Manage the day-to-day operation of the tickets raised by SIRO for fibre faults and customer drops, coordinating the completion through the agreed processes and close engagement with the delivery organisation
- Fibre operations one source document developer, including the development of the online site safety workplace folder
- Fibre operations procedures – update and embed across fibre team and the delivery organisation
- Fibre drops and additional services – support delivery of fibre drops and additional services to ensure correct details, quotations, safety documentation, and materials are ready for implementation
- Fibre Operations stakeholder management –
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- lead the monthly contractor management review meetings with fibre splicing contractor
- lead the regular meetings with ESBN supply chain regarding the management of SIRO materials
- attend regular SIRO operations meetings
This position will provide the successful candidate with the opportunity to develop/ enhance the following skills:
- Programme Management
- Stakeholder Management both within ESB and externally
- Technical knowledge of ESB Networks and fibre infrastructure
- Commercial and legal compliance
Knowledge, Skills and Experience
Essential
- 5 years relevant work experience is essential
- Technical knowledge of fibre
- Technical knowledge of the electrical distribution system
- Experience in creating and validating technical designs
- Strong customer service orientation
- Excellent interpersonal and people management skills
- Demonstrated skills in MS office applications, including SharePoint
- Proven ability in document writing
Desirable
- Knowledge of ESB Networks IT Systems including Hexagon GIS (previously GDesigner/GNetViewer )
Qualifications
- A third-level degree (level 7/8) in electronic, communications or electrical engineering, or equivalent work experience (minimum 5 years).
Location
Leopardstown, Co Dublin. However, as the role has a nationwide remit, other ESB Networks locations may be considered. Travel may be a feature of this role.
ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working.
The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on team anchor days. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.
Reporting to
Fibre Operations Manager, Fibre Team, Programme Delivery, ESBN
Why Work with Us?
- Opportunity to lead Ireland’s transition to net zero carbon future.
- Career development through mentoring and training.
- Corporate Social Responsibility Opportunities.
- Sports and Social Clubs.
- Networking opportunities.
- Credit Union.
- Generous Pension.
- Access to staff well-being programmes.
- Generous parental leave entitlements.
- Strong values-based and inclusive culture.
- Strong commitment to diversity, equity and inclusion.
- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted.
Salary
€59,000 to €70,000 per annum.
Closing Date
8th January 2026