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Training Design & Systems Manager

 
Vacancy Number:  27556
Category:  Business
Job Type:  Full-time
 

Position Description

 The Training Design & Systems Manager is responsible for the IT systems and administration associated with the management and quality assurance of all training processes including training needs analysis, training demand and prioritisation, training scheduling, training delivery recording and business line reporting, He/she is also responsible for the overall Training Design process including end to end quality assurance of all training content across all courses for the full range of Information, Briefing and Training. 

 

Key Responsibilities 

  • Lead the Networks Training Centre, Systems, Design and administrative teams to deliver a professional service to the business. 

  • Accountable for the design and development of content for classroom and digital training 

  • Lead the development and implementation of the Training Design approval process as to the Quality Assurance project. encompassing design, verification & approval, for end-to-end training delivery; ensuring legal compliance with policies, procedures, Company Standards and guides approved by the Safety Programme Interest Group (SPIG) via One Source. 

  • Act as the single point of contact on behalf of the Networks Training Centre for Training Programme Design. 

  • Manage the process of designing new training interventions as requested by the business in a timely manner working closely with functional experts form the Training Delivery Teams. 

  • Maintain an effective relationship with all stakeholders, e.g., Risk & Compliance Managers in ESBN, to ensure that solutions are agreed for the embedding of all approved procedures, documents and company standards prior to them becoming effective. 

  • Manage the learning systems & records management processes for ESB Networks staff and Contractors for all training delivered by internal and framework training service providers. 

  • Manage the Networks Training Centre course catalogue & document libraries in SharePoint 

  • Support all ESBN users of SuccessFactors & support the Technical Competence Specialist Teams & Apprentice teams 

  • Manage the NTC’s Key Performance Indicators reporting on learning performance 

  • Provide a range of IT support including to all NTC staff and the HV Test Lab including management of the NTC’s Virtual Reality exhibits. 

  • Support the audio / visual installations throughout the Networks Training Centre. 

  • Identify training design solutions that fully utilises the LMS in SuccessFactors in the delivery of new training programmes. 

  • Ensure all NTC courses remain current and achieve a centre of excellence standard. 

  • Control access to SAP SF and Networks Training Centre’s SharePoint applications 

  • CPC card & SRM approver for the Networks Training Centre 

  

Knowledge, Skills and Experience  

Essential 

  • A third level degree in IT, Engineering or equivalent and relevant experience. 

  • A minimum of 4 years people management experience 

  • A minimum of 7 years relevant experience 

  • Experienced user in SuccessFactors, SharePoint and Microsoft Suite 

  • Excellent analytical and reporting skills with the ability to absorb and interpret data and information to draw insights and inform future business decisions. 

  • Strong systems thinking and process knowledge 

  • Good knowledge of all voltage levels from LV up to 400kV across all asset types, knowledge of all disciplines including Construction, Operations, Metering, Stations, Live Work, Plant and Equipment, commissioning and Primary Plant, 

  • Good knowledge and experience of operational procedures and the operation of substations. 

  • In-depth technical knowledge of the Networks Business 

  • In-depth stakeholder management experience 

  • Ability to lead and work as part of a high-performance team. 

  • A result driven individual with a strong commercial insight, that has demonstrated an ability to drive and champion change. 

  

Desirable 

  • Good knowledge of ESB Quality Management standards. 

  • Knowledge of OneSource and Rules for Rules 

  • Knowledge/experience of AR/VR systems 

  • Qualification in Education and Training, Training Needs Analysis and/or Training Design 

  • Safety qualification/experience 

  • Quality qualification/experience 

  

Location   

Networks Training Centre, Portlaoise 

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. 

 

Reporting to  

The successful candidate will report to the Technical Training and Development Manager. 

 

Why Work with Us?

  • Opportunity to lead Ireland’s transition to net zero carbon future
  • Career development through mentoring and training 
  • Corporate Social Responsibility Opportunities
  • Sports and Social Clubs
  • Networking opportunities
  • Credit Union
  • Generous Pension
  • Access to staff well-being programmes
  • Generous parental leave entitlements
  • Strong values-based and inclusive culture
  • Strong commitment to diversity, equity and inclusion
  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

 

Salary

€71,000 to €84,000 per annum

 


Closing Date

5th January 2026

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. 

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.  

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
 

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