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Admin Team Member, Networks Training Centre

 
 
Vacancy Number:  17384
Business
Job Type:  Temporary Full-time
 

ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.  Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

Position Description

 

Team member in the Networks Training Centre administration function supports the effective and efficient delivery of training for ESB Networks.  The ESB Networks Training Centre is a dynamic location and serves a diverse group including ESB staff and external groups.  It is also the centre of ESB’s apprenticeship activity, with almost 300 apprentices in training.

This role is service-focussed and includes primary responsibility for administration associated with course delivery and accurate recording of same. It also includes a wide range of administration tasks associated with the Networks Training centre including reception duties.

 

 

Key Responsibilities

 

The role includes a wide range of responsibilities, including but not limited to:

 

  • Course setup and scheduling on SAP Success Factors
  • Recording attendance sheets and associated task records for all course participants on SAP Success Factors & SharePoint
  • Reporting on training needs/delivered using ESB systems
  • Provide reception and customer service for the ESB Networks Training Centre
  • General Administrative support for NTC (Networks Training Centre) Management Team
  • Demonstrate flexibility, adaptability to change, and commitment to continuous improvement

 

 

Knowledge, Skills and Experience

 

Essential

 

  • Quality approach to the management of data and records
  • Provide a flexible approach to work to ensure the delivery of excellent customer service
  • Excellent communication, interpersonal and reporting skills
  • Ability to engage with and influence multiple stakeholders
  • Knowledge of Corporate IT systems

 

Desirable

 

  • Working knowledge of SAP HCM systems would be an advantage
  • High level of proficiency on MS Office Applications

 

 

Qualifications

 

Essential

 

  • Either 3rd Level qualification or equivalent work experience is essential.

 

 

Location

 

Networks Training Centre, Portlaoise

 

 

Reporting to

 

IT Systems and Administration Manager, Networks Training Centre

 

 

Closing Date

 

16th August 2022

 

 

Salary 

 

€28,000 - €32,000

 

 

If you have any queries in relation to this job, please contact recruitment@esb.ie

 

Note: Please advise if you require any additional accommodations to
           assist you if you are called to attend at interview.