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Admin Team Member, Business Support

 
Vacancy Number:  26783
Category:  Business Support, Customer Service (Entry)
Job Type:  Full-time
 

Position Description

This position will provide the successful candidate with the opportunity to develop/enhance the following skills:

  • In-depth knowledge of ESB Networks business
  • Strong Customer Service orientation
  • Use of IT applications such as SAP, Excel, Word etc.

 

Key Responsibilities

The key responsibilities of the role will include:

  • Work in accordance with agreed guidelines, policies and procedures
  • Providing excellent customer service to all Networks customers
  • Work as part of a multi-functional team and support all units nationally
  • Share knowledge and skills openly with other members of the team
  • Reporting – Support the efficient running of the Business by providing reports
  • Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
  • Providing clerical/project support to Network Supervisors, Project Leaders, and Managers
  • Demonstrate flexibility and adaptability to change

Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

 

 Experience and Qualifications

  • Full clean driving licence 
  • Either 3rd Level qualification or equivalent work experience.
  • Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
  • Good communication skills with a strong emphasis on customer focus.
  • Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail
  • A flexible approach to working
  • An ability to work as part of a team.
  • Financial awareness of jobs planned v actual costs, Date Management & Job Closure

 

Location

This position will be based in Rosbrien, Limerick.

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

While training attendance in the office will be required 5 days a week and when training is complete a minimum 3 days per week will be a requirement of this role.

 

Reporting to

The successful candidate will report to the Business Support Supervisor.

 

Why Work with Us?

  • Opportunity to lead Ireland’s transition to net zero carbon future
  • Career development through mentoring and training 
  • Corporate Social Responsibility Opportunities
  • Sports and Social Clubs
  • Networking opportunities
  • Credit Union
  • Generous Pension
  • Access to staff well-being programmes
  • Generous parental leave entitlements
  • Strong values-based and inclusive culture
  • Strong commitment to diversity, equity and inclusion
  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

 

 

Salary

32,000 - 38,000 annually.

 


Closing Date

12 June 2025

 

Your application will be held in reserve for 6 months should you be suitable for the role.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. 

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.  

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
 

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