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Residential Data Insights Analyst (2 Year FTC)

 
 
Vacancy Number:  25999
IT - Digital Delivery
Job Type:  Full-time
 

ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.  Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

 

 

Position description 

 

We are seeking a highly analytical and results-driven Digital Insights Analyst to join our dynamic team. The ideal candidate will possess a strong background in digital analytics.  In this role, you will be responsible for collecting data, analysing, interpretating and reporting. Your expertise will directly contribute to our strategic decision-making and overall digital strategy.

 

 

Key Responsibilities 

 

  • Utilise digital analytics tools (e.g., Google Analytics, Firebase Analytics, Adobe Analytics, Azure) to track, measure, and analyse website & app performance metrics, user behaviour, and campaign effectiveness.
  • Maintain Master data and the datasheets/sources linked to external and internal reporting.
  • Develop internal and external reports on a bi-weekly/monthly/quarterly basis in a timely manner.
  • Create and maintain dashboards to visualise key performance indicators (KPIs) and trends.
  • Construct integral analysis of Quantitative and Qualitative data results to construct explanations and recommendations.
  • Conduct in-depth analysis of website & app traffic, conversion funnels, and user journeys to identify areas for optimisation and improvement, post campaign analysis.
  • Perform A/B testing, regression analysis, and predictive modelling.
  • Good understanding of a Tag management solution like Google Tag Manager etc.
  • Collaborate with the digital product management, UX and cross-functional teams to provide data-driven recommendations and suggest optimisation initiatives.
  • Provide actionable insights and recommendations based on data analysis to support decision-making and drive business growth.
  • Workload: planning, management and weekly reporting of same.
  • Stay informed about industry trends, emerging analytics tools, and best practices in digital analytics and data science.

 

 

Experience and Qualifications

 

  • A minimum of 3+ years of relevant experience in digital analytics or data analysis.
  • A third-level qualification in Data Analytics, Digital Marketing, or equivalent work experience.
  • A self-starter with the ability to work independently and take initiative.
  • A proven track record of using data to solve business problems, with a strong understanding of analytics tools their capabilities.
  • Experience in developing data visualisations using tools such as Power BI, Looker Studio.
  • Proficiency in SQL for data querying and manipulation.
  • Experience managing large, complex, multi-dimensional data sets.
  • Excellent communication, organisational, and reporting skills.
  • Strong problem-solving skills and logical thinking in gathering and analysing data.
  • Excellent quantitative and analytical skills, with the ability to collate and present results in a concise, creative, and professional manner.
  • Experience with statistical techniques and tools, such as regression analysis, A/B testing, and predictive modelling, is a plus.

 

 

Location

 

This position will be based in Swift Square, Northwood, Dublin 9.

 

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. 

 

 

Reporting to

 

Digital Analytics Lead

 

 

Why Work with Us? 

 

  • Opportunity to lead Ireland’s transition to net zero carbon future 

  • Progressive, hybrid working model 

  • Career development through mentoring and training  

  • Corporate Social Responsibility Opportunities 

  • Sports and Social Clubs 

  • Networking opportunities 

  • Credit Union 

  • Generous Pension 

  • Access to staff well-being programmes 

  • Generous parental leave entitlements 

  • Strong values-based and inclusive culture  

  • Strong commitment to diversity, equity and inclusion  

  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted 

  

 

Salary

 

€46,000 - €54,000 depending on experience  

 

 

Closing Date 

 

17th December 2024

 

 

 

 

 

Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie 

 

If you have any queries in relation to this job, please contact recruitment@esb.ie  

 

Your application will be held in reserve for 6 months should you be suitable for the role. 

 

 

 

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