Admin Team Member, Business Support, Tralee [18 Months]
Position Description
This position will provide the successful candidate with the opportunity to develop/enhance the following skills:
- In-depth knowledge of ESB Networks business
- Strong Customer Service orientation
- Use of IT applications such as SAP, Excel, Sharepoint, Word etc.
Key Responsibilities
- Work in accordance with agreed guidelines, policies and procedures
- Providing excellent customer service to all Networks customers
- Work as part of a multi-functional team and support all units nationally
- Share knowledge and skills openly with other members of the team
- Reporting – Support the efficient running of the Business by providing reports
- Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
- Providing clerical/project support to Network Supervisors, Project Leaders, and Managers
- Demonstrate flexibility and adaptability to change
- Analysis of all Work Programmes from a delivery perspective
- Responsible for Sharepoint workflows and maintenance of Data.
- Monitor and report on completion of critical Programme items that have been prioritised for completion. i.e., Continuity Programme.
- Look for internal best practice and better ways of process management.
- Ensure Business Support performance is monitored and highlighted to enable delivery of Work Programme 24 and future programmes.
- Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.
Experience and Qualifications
- Full clean driving licence
- Either 3rd Level qualification or equivalent work experience.
- Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
- Good communication skills with a strong emphasis on customer focus.
- Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail
- A flexible approach to working
- An ability to work as part of a team.
- Financial awareness of jobs planned v actual costs, Date Management & Job Closure
Location
ESB Networks, Tralee.
While training attendance in the office will be required 5 days a week and when training is complete a minimum 3 days per week will be a requirement of this role.
Reporting to
Business Support Supervisor, Delivery Support
Why ESB?
- Opportunity to lead Ireland’s transition to net zero carbon future
- Progressive, hybrid working model
- Career development through mentoring and training
- Corporate Social Responsibility Opportunities
- Sports and Social Clubs
- Networking opportunities
- Credit Union
- Generous Pension
- Access to staff well-being programmes
- Generous parental leave entitlements
- Strong values-based and inclusive culture
- Strong commitment to diversity, equity and inclusion
- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary
Starting from €31,000 per annum
Closing date
09th May 2024
Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie
If you have any queries in relation to this job, please contact recruitment@esb.ie
Your application will be held in reserve for 6 months should you be suitable for the role.