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Meter Reading / Data Collection Team Member

 
Vacancy Number:  28240
Category:  Business Support, Customer Service (Entry)
Job Type:  Full-time
 

Position Description

The primary role will involve supporting the Team Leader of Data Collection in various operational tasks within the section. In addition, there will be an opportunity to work closely with associated areas within ESB Networks such as Retail Market Services (RMS), Database, Meter Registration Service Operator (MRSO), Smart Metering and Revenue Protection. This role would suit an ambitious self-starter, interested in working in Wilton, Cork and intent on developing a career within ESB Networks.  

 

Key Responsibilities

  • Validating Meter readings received in a timely fashion to support billing deadline with the Market Place.
  • Adaptable to change and supportive of moving across teams in Meter Reading to meet Business requirements.
  • Flexible approach to working, including multitasking as required
  • Liaising closely with other business functions within RMS and ESB Networks
  • Resolve customer queries and complaints in line with our customer charter
  • Participate in business projects as required
  • Engage with Suppliers , customers and support contractors to reduce sites with a Long term no access across meter points.
  • Working as part of a highly motivated team to ensure the integrity of data in our database

 

Knowledge, Skills and Experience

Essential

  • Either a Third level qualification or equivalent work experience is essential.
  • Excellent IT skills – Microsoft word, Excel, PowerPoint
  • Excellent communication skills and an ability to work effectively in a team
  • Attention to detail is critical

 

Desirable

SAP ISU

 

Location

Wilton, Cork

 

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful  candidate may work flexibly within the  jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

 

 

Reporting to

The successful candidate will report to Database Team Leader

 

 

Why Work with Us?

  • Opportunity to lead Ireland’s transition to net zero carbon future
  • Career development through mentoring and training 
  • Corporate Social Responsibility Opportunities
  • Sports and Social Clubs
  • Networking opportunities
  • Credit Union
  • Generous Pension
  • Access to staff well-being programmes
  • Generous parental leave entitlements
  • Strong values-based and inclusive culture
  • Strong commitment to diversity, equity and inclusion
  • Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

 

Salary

€33,000 - €40,000 per annum


Closing Date

21st of April, 2026

 

Your application will be held in reserve for 6 months should you be suitable for the role.

 

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. 

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.  

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
 

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